Solera Senior Living, Inspiren and three other companies that provide services to senior living operators are coming together to pilot a new model they believe will break new ground in resident-centered care.
Solera and Inspiren – along with Medtelligent’s ALIS platform, EmpowerMe Wellness and Senior Doc – on Oct. 8 announced their participation in the Alliance for Connected Senior Care. The new alliance and “groundbreaking” model is designed to improve resident outcomes by coordinating communication and sharing data.
The companies behind the Alliance for Connected Senior Care seek to serve as a blueprint for operators to pivot from using a single tech platform to multiple partners, all while creating new standards for care.
According to Inspiren Head of Clinical Innovation Brian Geyser, several factors including the “realities of fragmented data, disconnected providers and insufficient care coordination” led to the formation of the Alliance for Connected Senior Care.
“Our mission is to create APIs between people, not just platforms, breaking down human and technological barriers to achieve genuine, value-based care,” Geyser told Senior Housing News.
Each company in the alliance is playing a different role to achieve that goal. A cornerstone of the pilot program is Inspiren’s AI “ecosystem,” which can detect falls and alert caregivers of behavioral changes before they turn into a larger problem.
Senior Doc is providing an onsite clinical care delivery model centered on value-based care outcomes and quality metrics and EmpowerMe Wellness is providing coordinated therapy planning under the new alliance. All of the data generated from this model will flow through ALIS’ EHR software.
“By integrating insights from Senior Doc and EmpowerMe, care teams can proactively adjust therapy and clinical plans, while AI-supported safety awareness from Inspiren enables real-time interventions,” read a press release about the new alliance. “Secure data sharing through ALIS ensures all partners are aligned, enabling more personalized, timely, and effective support for residents.”
Although all five companies have worked together in various capacities before, their efforts prior to the Oct. 8 announcement were largely siloed, Geyser said.
“This marks the first time we’ve come together as true co-innovators, collaborating seamlessly to design and launch a fully integrated care model,” he said.
The alliance’s new pilot, launched in Solera’s Lumina Las Vegas memory care community, tasks care teams to work together to boost resident-centered care and avoid ER visits, in part by holding cross-company clinical calls each week. The technology behind the alliance is able to detect and predict issues such as resident falls in real time, with response times from team members measured in seconds as opposed to minutes.
For example, if a memory care resident living in a more traditional senior living community falls at 2:30 a.m., they likely will be discharged to the hospital – a costly and unideal event for someone living with cognitive changes. But under the care model put forth by the alliance and its stakeholders, that same resident might only have to consult with their doctor via telehealth with the support they already have inside the community.
“This is unique… and the only way that we’re going to disrupt the care model and actually integrate technology and services solutions that ultimately benefit the residents and the families, the care teams and the taxpayers, is if we bring all the stakeholders to the table to work together in a coordinated effort with an aligned goal and an aligned vision,” Solera CEO Adam Kaplan told SHN.
Already, Solera’s Lumina Las Vegas community has reduced its number of falls 57%, trimmed ER visits by 54% and decreased hospitalizations by 44% compared to previous operational results from January through June of this year.
The idea to launch a new alliance came about during conversations among Solera CEO Adam Kaplan and COO Phil Lord, Inspiren Founder Mike Wang and SeniorDoc Chief Growth Office Isaac Hagerman, who recognized the need for a new kind of collaboration in care innovation.
“To get the founders or CEOs of each of these companies in a room in Las Vegas to collaborate on this initiative is so unique,” Kaplan said.
While Solera’s immediate plan is to extend this to the other communities in its portfolio, Kaplan and the other stakeholders hope their efforts will serve as a way forward for other operators to do the same thing.
“We don’t see this as some secret sauce that is proprietary,” Kaplan said. “We actually want other operators to see what we’re doing, see what works and embrace it.”
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