A new controversy is emerging in senior living. It’s the debate over whether and how cameras should be allowed in residents’ units.
In Kentucky, an advocacy group is renewing its call for legislation that would make them permissible in any community that receives Medicaid payments.
Proponents argue that cameras can help provide families with peace of mind while deterring abuse and neglect.
Kentucky’s senior living associations, however, strongly oppose the idea, asserting that surveillance undermines resident dignity, erodes staff morale and conflicts with the core principles of person-centered care.
Both sides present compelling arguments. Families understandably want to be sure their loved ones are safe and well cared for. On the other hand, operators must navigate a complex mix of ethical, legal and logistical challenges.
Even if Kentucky’s legislation stalls, the conversation around resident-focused monitoring is far from over. Families seeking greater transparency likely will continue advocating for alternatives, such as wearable devices, motion sensors or other emerging technologies.
As senior living operators grapple with this issue, here are some strategies that experts recommend:
- Engage families in proactive dialogue. Transparent communication about care practices and the safeguards already in place can alleviate some concerns that drive families to advocate for cameras.
- Strengthen staff training and accountability. Invest in ongoing education to ensure that caregivers understand and meet high standards of care. A well-trained workforce often is the best defense against abuse and neglect allegations.
- Explore alternative monitoring technologies. Motion sensors, fall detection devices and other noninvasive solutions may strike a balance between safety and privacy.
- Establish clear policies. If cameras are introduced, create rigorous guidelines to address consent, data security and usage boundaries to protect both residents and staff.
The camera debate underscores a larger truth: senior living operators must continually evolve to meet new challenges. No matter how you look at it, that reality is not going to change.
John O’Connor is editorial director for McKnight’s Senior Living and its sister media brands, McKnight’s Long-Term Care News, which focuses on skilled nursing, and McKnight’s Home Care. Read more of his columns here.
Source: McKnights Seniorliving